No, you do not need to get a separate phone line for a Virtual Receptionist.  When you signup for the Virtual Receptionist, you will be provided a phone number, which you may use as your business phone number.  However if you already have an advertised business number, and you would like to integrate with Virtual Receptionist, you may do so by forwarding your business phone line to the number you will be receiving when you sign up for the Virtual Receptionist.

Not at all!.  That is the beauty of Virtual Receptionist.  Virtual Receptionist is meant for people who own small businesses not having worry to about paying high bills for their telephone lines.

When you setup Virtual Receptionist, you may setup an extension number to be forwarded to another phone number anywhere in US or Canada, or you may set it up to go to the voice mail directly.  For an instance when customer wants to contact 'Customer support' you may set it up so, it will ring a person in Ottawa, or someone in Toronto, or go to a company's voicemail.

None. These services are completely free. And there are no contracts to sign either.

Only if you are signing up for the paid services.

At VSMSMail, we are experimenting with new ideas and technologies all the time. Group voice messaging is one of the ideas that emerged from an R&D project. As a result we currently have the infrastructure to handle users without requiring additional resources. Hence we are able to provide this service free of charge.

The services are available for landline as well as for mobile phones.

The services will work with any mobile phones or landline independent of the phone carrier. However some features are not supported on old mobile phones (ie: 1G mobile phones and 2G mobile phones).

You need to be a member to send voicemail, however anyone can receive voicemails on their phone.

If the text messaging (SMS) feature is not available on a particular line, our system will not utilize that service. You should still be able to use the rest of the system features. You can also recieve notifications via email.

The majority of the features within our system have been tested successfully for Rogers/Fido, Telus and Bell Mobility. We will continue to test as we add new features.

The services are currently available for southern Ontario. We are in the beginning stages of rolling out our services throughout the rest of Canada. Check back often for updates.

There are no restrictions on the number of messages. Unlike your mobile service carrier, we do not have any limits!!!

The instructions for call forwarding/call transferring your mobile phone to VSMSMail can be found here.

You can send us an email describing the nature of the problem to services@vsmsmail.com. We will respond within 24 hours. Please remember to include your contact details in the email.
You can also contact customer service by phone at the following number: 416-848-7520.