Introduction
At VSMSMail your privacy is of utmost importance to us. We commit ourselves to maintaining your privacy, and ensure that our customers' privacy protection is given a high priority within our organization. Our internal culture constantly strives to reflect this policy to maintain our customers' trust in us.
Following the introduction of Canada's Federal Personal Information Protection and Electronic Documents Act which came into force on January 1, 2001, our policy has strengthened even further.
We continue to implement the most effective technology to safeguard your privacy.
We understand that we have your consent to collect, use and disclose your personal information for the purposes outlined in our policy. Here is an outline of your rights and our obligations.
Collection, Use and Disclosure of Personal Information
The objective behind the collection of your personal information is largely for the purposes of serving you most efficiently, and we continue to improve our services to you on a daily basis. We collect and use your personal information for maintaining a professional commercial relationship with you.
The collection of your personal information is also important for the purposes of communicating with you effectively to understand your needs. We understand that our customer expectations and needs change over time and require your information to face such changes.
On an organizational level the collection of your personal information will assist us with managing our business and internal regulations, and legal obligations.
Please note that information about a person that is publicly available is not considered to be information that is subject to this privacy policy. This includes information such as a customer's name, address, telephone number, and e-mail address, listed in a directory or available through directory assistance; and other information about the customer that is publicly available and is specified by regulation under the Personal Information Protection and Electronic Documents Act.
Disclosure
We ensure that your personal information is disclosed only when it is necessary to provide you with our services and to assist us with meeting your needs, subject to the law.
Specifically we may disclose your personal information for the following purposes.
- Personal information maybe disclosed to your representatives or agents when we are fully satisfied that they have the authority and a legitimate purpose for such a disclosure.
- We may disclose your personal information to another service provider or business entity connected with our business to enable us to provide you with the services.
- We may disclose certain personal information to collect information regarding a customer's credit worthiness.
- Our organization maybe required to disclose personal information to a third party for emergency purposes, such as to a public authority if it is found reasonable to do so. This could be where there is a potential danger to life or property.
- At law we maybe required to disclose customer information.
None of your personal information will be disclosed on a commercial basis to any third party that is not connected with our business without your consent.
If at anytime we are required to collect, use or disclose your personal information for any other purpose than what is outlined on our privacy policy it will be done so with your consent.
Electronic Transactions & Business
We continue to establish secure and private transactions over the Internet. Should a problem arise it is dealt with as quickly as possible. If you have any concerns on this regard, please provide us with your feedback and we will attend to it as soon as possible.
If at anytime you have any concerns regarding your privacy, please contact us by sending us an email or by calling our customer service line.
If you want to remove your personal information or your consent to allow us to collect, use and disclose your personal information for any reason at anytime, please inform us. However, this will be subject to the law, and as per our Terms and Conditions, and may limit your access to our services.
** Please note that this privacy policy may not cover all of our corporate customers whose privacy and personal information maybe protected under a commercial contract. **